Good fits
- Meeting notes and action extraction.
- Interview-to-content workflows.
- Searchable support calls.
- Captions and accessibility.
- Voice notes that need to become tasks or documents.
Use caution when
Names, numbers, accents, overlapping speakers, or poor audio change the meaning. Medical, legal, financial, and customer records need a review path for material errors. A transcript that looks fluent can still contain a wrong name or number.
The practical test
Take ten representative recordings. Measure word or claim correction, speaker separation, time saved, and whether the resulting text is actually used. Do not measure only transcription speed.